Reviews

It great

The people were very friendly

Jon VanDreese was great to work with. He made the process go quickly and easily. Highly recommend him to everyone!

Chris and his team did a great job fixing my truck.

They did a great doing all the fluid changes.

Friendly and on time

Marcel has excellent customer service skills. He looks at me. He tells me things in a way that I understand. He is friendly, courteous and respectful. However, two Saturdays ago I happen to go to Jim Olson Chevy customer service. I did not realize it was closed on Saturday. After I parked my car and walked to the door, I tripped over a small lip in the cement walk way. I did not fall, but almost. One of your sales people was outside talking with about four other people. I'm sure from behind it looked funny. However, I felt that the employee of Jim Olson should have come over and asked me if I was okay rather than either chuckling with the other four people or not doing anything at all. That was POOR customer service. What if I actually fell?? I could have gotten hurt. So I would tell you to inform all of your employees of this and tell them how to react properly even if the people they are standing with laugh/chuckle about what happened.

Service department is great

Quick service, friendly people

The service manager Chris is amazing! He had everything ready for me and I was in snd out. 11/10 on his customer relationship skills! Great guy!